Camper FAQ

• Why would/should I use Spot2Nite?
• When should I book – in advance or the day of?
• Will you add more campgrounds?
• Can I choose my RV spot?
• Can I book for more than one night?
• How far in advance can I book an RV spot?
• When should I book - in advance or day of?
• If I can book RV spots in advance, why is your company called Spot2Nite?
• Can I book RV spots at different campgrounds in a single checkout?
• What type of spot will I get? Can I choose my own spot?
• I'm having trouble with my payment - can you help me?
• Can I extend my reservation?
• Can I see a copy of my reservation?
• If something comes up or I mistakenly book a spot, can I cancel and get a refund?
• How can I “save” a campground?
• Do campground rates fluctuate throughout the day?
• Do you honor Membership Programs, like Good Sam, FMCA, or other discounts such as Military Veterans, First Responder, etc?
• Do you ever offer discounts or promo codes?
• What are these taxes and fees?
• What if my checkout time runs out?
• How do I edit my profile information?
• How can I change my method of payment?
• Is my credit card information secure?
• I really like the app, but how do I unsubscribe from your emails?
• I forgot my password. How do I regain access?
• Can I review the campground I booked in the app?
• I'm not seeing my rating/reviews. What’s the deal?
• What do I do if I see inappropriate content in the app?
• Can I email you with a question?
• Got an idea we'd be fools to ignore?
• What is your customer support number?